Privacy Policy - Ludo Star India

Effective Date: June 17, 2025 | Last Updated: June 17, 2025

📋 Table of Contents

Introduction
Data Controller Information
Information We Collect
How We Use Your Information
Legal Basis for Processing (GDPR)
Data Sharing and Third Parties
Data Retention
Your Privacy Rights
GDPR Rights (EU Users)
CCPA Rights (California Users)
Cookies and Tracking
Data Security Measures
International Data Transfers
Children's Privacy
Advertising and Analytics
How to Contact Us
Policy Changes
Governing Law and Jurisdiction

1. Introduction

Welcome to Ludo Star India ("we," "our," or "us"). This comprehensive Privacy Policy applies to all users worldwide and complies with major international privacy regulations including GDPR (EU), CCPA (California), PIPEDA (Canada), LGPD (Brazil), and other applicable privacy laws.

Effective Date: June 17, 2025

Last Updated: June 17, 2025

🌍 Global Compliance

This policy is designed to meet the highest international standards for data protection, ensuring your privacy rights are respected regardless of your location.

2. Data Controller Information

Company: Ludo Star India

Developer: Sea Corl

Email: liangning269@gmail.com

Website: https://corllover.com

Data Protection Officer: Sea Corl (liangning269@gmail.com)

3. Information We Collect

3.1 Information You Provide

Account Data: Username, email address, profile information
Game Progress: Scores, achievements, game statistics, preferences
Communications: Support messages, feedback, user-generated content
Payment Information: Billing details (processed securely by third parties)

3.2 Automatically Collected Information

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent, click patterns, feature usage
Technical Data: Crash reports, performance metrics, error logs
Location Data: Approximate location based on IP address (with consent for precise location)

3.3 Third-Party Sources

Social Media: Profile information when you connect social accounts
Analytics Services: Aggregated usage statistics
Advertising Partners: Interest categories and demographics (anonymized)

4. How We Use Your Information

We process your personal information for the following purposes:

Service Delivery: Providing, maintaining, and improving our gaming platform
User Experience: Personalizing content, recommendations, and game features
Communication: Sending updates, notifications, support responses, and marketing (with consent)
Security & Safety: Detecting fraud, preventing abuse, ensuring platform security
Analytics & Research: Understanding user behavior, improving services, market research
Legal Compliance: Meeting regulatory requirements, responding to legal requests
Business Operations: Internal administration, business planning, financial reporting

5. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your data based on:

Contract Performance: Providing gaming services, account management
Legitimate Interest: Analytics, security, service improvement, fraud prevention
Consent: Marketing communications, optional features, non-essential cookies
Legal Obligation: Compliance with applicable laws and regulations
Vital Interest: Protecting user safety in emergency situations

7. Data Retention

We retain your information for different periods based on data type and legal requirements:

Account Information: Until account deletion + 30 days for recovery
Game Data: Until account deletion + 90 days for restore requests
Analytics Data: 26 months (aggregated and anonymized)
Support Communications: 3 years for quality assurance
Financial Records: 7 years for accounting and tax purposes
Marketing Data: Until opt-out + 6 months for suppression

8. Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request a copy of all personal data we hold about you
Rectification: Correct inaccurate or incomplete information
Erasure: Request deletion of your personal data ("right to be forgotten")
Portability: Receive your data in a structured, machine-readable format
Restriction: Limit how we process your data in certain circumstances
Objection: Object to processing based on legitimate interests
Withdrawal: Withdraw consent at any time where processing is based on consent

How to Exercise Your Rights: Email us at liangning269@gmail.com with your request. We respond within 30 days (GDPR) or as required by applicable law.

🏖️ CCPA Rights (California Users)

California residents have specific rights under the California Consumer Privacy Act:

Right to Know: Categories and sources of personal information collected
Right to Delete: Request deletion of personal information
Right to Opt-Out: Opt-out of sale/sharing of personal information
Right to Correct: Request correction of inaccurate personal information
Right to Limit: Limit use of sensitive personal information
Right to Non-Discrimination: Equal service regardless of exercising rights

California Privacy Disclosure: We do not sell or share personal information as defined by CCPA.

11. Cookies and Tracking Technologies

11.1 Types of Cookies

Essential Cookies: Required for basic website functionality
Performance Cookies: Analytics and usage statistics (Google Analytics)
Functional Cookies: Enhanced features and personalization
Advertising Cookies: Personalized advertisements (Google AdSense)

11.2 Cookie Management

You can manage cookies through:

Browser settings (disable/delete cookies)
Our cookie consent banner
Google Ad Settings: adssettings.google.com
Network Advertising Initiative: optout.networkadvertising.org

12. Data Security Measures

We implement comprehensive security measures to protect your information:

Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
Access Controls: Role-based permissions, multi-factor authentication
Network Security: Firewalls, intrusion detection, DDoS protection
Regular Audits: Security assessments, penetration testing, vulnerability scans
Employee Training: Regular privacy and security awareness programs
Incident Response: 24/7 monitoring and rapid response procedures
Data Minimization: Collect only necessary data, regular data purging

🚨 Security Incident Response

In case of a data breach, we will notify affected users and authorities within 72 hours (GDPR requirement) or as mandated by applicable law.

13. International Data Transfers

Your data may be processed in countries outside your region. We ensure adequate protection through:

Adequacy Decisions: Countries recognized by EU Commission as having adequate protection
Standard Contractual Clauses: EU-approved contractual safeguards
Binding Corporate Rules: Internal data protection standards
Certification Schemes: Recognized privacy certification programs

Data Processing Locations: United States, European Union, India (with appropriate safeguards)

14. Children's Privacy Protection

We are committed to protecting children's privacy and comply with applicable laws:

Age Requirements: 13+ globally, 16+ in EU without parental consent
Parental Consent: Required for users under applicable age limits
Data Minimization: Limited data collection for users under 18
Parental Rights: Parents can access, modify, or delete their child's data
Educational Use: Special protections for school-based accounts

👨‍👩‍👧‍👦 Parent Notice

If you believe your child has provided information without proper consent, contact us immediately at liangning269@gmail.com

15. Advertising and Third-Party Services

15.1 Google AdSense

We use Google AdSense to display relevant advertisements. Google may use cookies and similar technologies.

15.2 Analytics Services

Google Analytics: Website traffic and user behavior (anonymized)
Firebase Analytics: Mobile app performance and usage patterns

15.3 Social Media Integration

Social media features may collect information about your interaction with these features.

15.4 Opt-Out Options

Google Analytics Opt-out: tools.google.com/dlpage/gaoptout
Google Ad Personalization: adssettings.google.com

📞 Contact Us - Privacy Matters

Data Protection Officer: Sea Corl

Privacy Email: liangning269@gmail.com

Website: https://corllover.com

📧 General Privacy Inquiry 🔒 Exercise Your Rights 🛡️ Report Security Issue

Response Time: We respond to privacy requests within 30 days (GDPR) or as required by applicable law.
Languages: English, Hindi, Tamil, Telugu support available.

17. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements.

17.1 Notification Process

Material Changes: Email notification to registered users
Website Notice: Prominent banner for 30 days
Version Control: Updated "Last Modified" date and version number

17.2 Continued Use

Continued use of our services after policy updates constitutes acceptance of the revised terms.

18. Governing Law and Dispute Resolution

18.1 Applicable Law

EU Users: GDPR and local EU member state laws
California Users: CCPA/CPRA and California state law
Canadian Users: PIPEDA and provincial privacy laws
Other Users: Local privacy laws and international standards

18.2 Dispute Resolution

Privacy-related disputes will be resolved through appropriate channels based on your location and applicable law.

19. Additional Information

19.1 Privacy by Design

We implement privacy considerations into all aspects of our service development and operations.

19.2 Regular Reviews

This policy is reviewed annually and updated as necessary to maintain compliance and best practices.

19.3 Accessibility

This privacy policy is available in multiple formats. Contact us for assistance or alternative formats.

Document Version: 2.0
Next Scheduled Review: December 17, 2025